Terms and Conditions of Service
1. Contractual Relationship These Terms and Conditions govern the access and use of the SmartCRM platform, located at smartcrm.viraltemy.com. By registering an account or using our services, you confirm your agreement to these terms. This agreement is established between the User (or the entity they represent) and SmartCRM Solutions Inc. If you do not agree to these terms, you are not authorized to access the platform.
2. Scope of License SmartCRM grants you a non-exclusive, non-transferable, and revocable license to use our CRM software for your internal business operations. The features, storage limits, and number of users allowed are determined by the specific plan you subscribe to at smartcrm.viraltemy.com.
3. User Responsibilities As a user of smartcrm.viraltemy.com, you agree to:
Provide accurate and current information during the registration process.
Maintain the security of your password and restricted access to your account.
Ensure that all data uploaded (leads, client contact info, notes) complies with local and international privacy laws, such as GDPR or CCPA.
Refrain from using the platform to send unsolicited bulk communications (spam) or hosting malicious content.
4. Subscription, Billing, and Renewals Our service operates on a subscription basis (monthly or annually).
Pricing: All current rates are published at smartcrm.viraltemy.com. We reserve the right to adjust pricing with a 30-day notice to active users.
Automatic Renewal: To ensure uninterrupted service, subscriptions renew automatically unless canceled via the user dashboard at least 48 hours before the renewal date.
Taxes: Users are responsible for all applicable taxes associated with their purchase.
5. Data Ownership and Security You remain the sole owner of any data you input into smartcrm.viraltemy.com. We implement industry-standard encryption and security protocols to protect your information; however, you acknowledge that no digital transmission is 100% secure. We recommend regular exports of your data, which can be performed through the tools available at smartcrm.viraltemy.com.
6. Service Availability (SLA) We strive to maintain a 99.9% uptime. Occasional maintenance windows are required to keep the system running at peak performance. SmartCRM Solutions Inc. shall not be held liable for losses resulting from planned downtime or unforeseen technical outages beyond our reasonable control.
7. Intellectual Property The “SmartCRM” name, the smartcrm.viraltemy.com domain, our proprietary algorithms, and all visual interfaces are protected by intellectual property rights owned by us. You may not copy, modify, or attempt to extract the source code of our platform.
8. Termination of Service You may close your account at any time. We also reserve the right to suspend or terminate access to smartcrm.viraltemy.com for any user who engages in fraudulent activity, fails to pay subscription fees, or violates these Terms.
9. Modifications to Terms The digital landscape changes quickly. We may update these Terms periodically. The most recent version will always be posted at smartcrm.viraltemy.com, and continued use of the platform constitutes your acceptance of the new terms.
10. Contact Information For any questions regarding these Terms or to report an issue with your account, please visit our contact portal at smartcrm.viraltemy.com/contact/.